What is Robotic Process Automation (RPA)?

What is Robotic Process Automation (RPA)?

You have most likely heard the terms “RPA”, “robots”, or “bots” in the news or at work, or have possibly seen articles mentioning these terms. And if you are like most people, you may have wondered, “What exactly is RPA? Is it like Bot Wars on TV?”

Robotic Process Automation (RPA) is software technology used to automate digital tasks

RPA software users create software robots, or “bots”, that can learn, mimic, and then execute rules-based business processes. Robotic Process Automation software bots can interact with any application or system the same way people do with one exception – RPA bots can operate around the clock, nonstop, providing higher efficiency and speed than a person, and freeing workers from the fatigue of performing mundane repetitive tasks.

Bots are programmed to copy every keystroke and action of a user for a particular process. They cannot be programmed for judgement-based tasks. They are not replacing any humans. We still need you to work, so don’t think RPA will enable you to just head to the beach to live out the rest of your days (at least not yet!).

RPA is best geared for repetitive, rules-driven, and structured tasks. Here are just a few of its capabilities:


So now that you know a little more about RPA, let’s create great things together! Call Synch-Solutions today to get started on your automation journey!