Knowledge is power. And in the hands of employees who have been asked to implement a significant change, it is the engine of that change. Knowledge occupies the space in the center of Prosci’s ADKAR model of individual change for good reason. It is the hinge on which successful change efforts turn. Here’s why: If
Robotic Process Automation (RPA) is a transformative tool, enabling repetitious, routine computer-based tasks to be run automatically. But RPA can become a yet more powerful intelligent automation tool when coupled with Artificial Intelligence (AI). Enhancing business process automations with AI enables even greater opportunities for organizations to reduce costs, improve accuracy, increase productivity, better understand
