The change management journey isn’t complete until we’ve reached the ‘R’ in ADKAR – Reinforcement. This is the second stage in our change journey where another ‘R’ – Resistance – typically manifests itself. We initially plan to address resistance at the Desire stage of ADKAR, when employees and other stakeholders faced with significant change first
We’ve progressed through the first three stages of the ADKAR journey – Awareness, Desire, and Knowledge – and your employees and other stakeholders are committed to the change. They’re enthusiastic about moving forward. Congratulations. Now what? We’ve reached the next stage in the journey: Ability. Your workforce may be fully informed about and committed to
Knowledge is power. And in the hands of employees who have been asked to implement a significant change, it is the engine of that change. Knowledge occupies the space in the center of Prosci’s ADKAR model of individual change for good reason. It is the hinge on which successful change efforts turn. Here’s why: If
Too often, when the topic of change management comes up, the discussion turns to managing timelines, tasks and budgets, confusing the basics of project management with the true objectives of change management. The concepts are not interchangeable, but they are linked.