IT Vendor Management

As many stakeholders of both public and private sector organizations contend with the various forces impacting the economy, IT Vendor Management (ITVM) not only is vitally important for organizations’ ability to compete in this new global disruptive environment, but it may be one of the elements needed to survive. Most organizations realize the importance of ITVM, but don’t develop the structured methodology by which to successfully implement it. Without the delicate balance of expectations being met on both the client and vendor side of the ledger, oftentimes the relationship becomes toxic and return on investments aren’t realized. Synch-Solutions’ approach to ITVM creates a Win-Win proposition. Leveraging our 20-plus years of experience and national brand, we generate this proposition through clear expectations, continuous communication and relentless focus on outcomes. Both client and vendor derive value from the other.

Our IT Vendor Management Services include:

  • Vendor Vetting and Facilitation of Decision-Making

  • Contract Negotiation

  • Risk Management

  • Service Level Agreement Definition

  • Formal Program/Project Communications Management and Scope Control


The Business Value:

  • Improved contract value propositions

  • Consistent value delivery over time

  • Client-centric quality and risk management

  • Avoidance of relationship complexity

  • More conscious spend management

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