IT Assessment & Optimization

When IT leaders hear the word assessment, they assume a consulting firm wants to measure their people, process or technology.  While that is a good assumption, there is a more productive way of evaluating these categories, which is to examine key components of the organization. Sure, we can measure response times and service level agreements. But, what about the true metrics that determine the health of an organization – metrics that include stakeholder alignment, user satisfaction, project effectiveness and portfolio management?

Synch-Solutions has a robust solution to analyze vital technical and organizational metrics to uncover and resolve systemic challenges. We focus on stakeholders – both leaders and users alike – to ensure there is mutual alignment of expectations. The issues we have discovered range from business process misalignment to failures in organizational engagement and enablement. Despite the challenges, it is far more productive for an organization to discover these issues as soon as possible.

Our IT Assessment and Optimization Services include the following types of assessments:

  • Stakeholder Satisfaction

  • IT Management & Governance

  • IT Security

  • Project Portfolio Management

  • Application Portfolio

  • End User Satisfaction

The Business Value:

  • Ensuring stakeholder alignment

  • Understanding and actively managing the application and project portfolios

  • Actively managing user expectations

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